Privacy Policy
On this page you will find a draft of the privacy policy of Camp Diekirch. This policy describes which personal data may be processed, why this happens, and what rights guests and website visitors have.
Please note: this text is a content draft and must be legally reviewed before it is used definitively.
1. Who is responsible for your data?
Camp Diekirch is responsible for the processing of personal data collected via the website, reservations, contact requests, and your stay at the campsite.
If you have questions about this privacy policy or about the processing of personal data, you can contact Camp Diekirch using the contact details on the website.
2. What personal data do we process?
Camp Diekirch may process personal data needed to make and carry out a reservation, such as name, address, place of residence, telephone number, email address, stay dates, composition of the travel party, payment details, and any additional information you provide to us yourself.
In addition, data may be processed when you contact us, use the website, or share information with us during your stay.
3. What do we use personal data for?
We use personal data, among other things, to process reservations, confirm bookings, handle payments, answer questions, provide information about the stay, and carry out administrative obligations.
Data may also be used to improve our services, ensure safety at the campsite, and comply with legal obligations.
4. Grounds for processing
Camp Diekirch only processes personal data when there is a valid reason to do so. This may be because the data is necessary for the performance of an agreement, because there is a legal obligation, because there is a legitimate interest, or because you have given consent.
When processing takes place on the basis of consent, you can withdraw that consent at any time.
5. Reservations and payments
To make a reservation, we process the data needed to record, confirm, and carry out the booking. Payments may be processed through external payment or reservation systems.
These parties process only the data needed to perform their service and are expected to handle personal data carefully.
6. Contact requests
When you contact Camp Diekirch, we process the data you provide to us. This may include your name, email address, telephone number, and the content of your message.
We use this data to answer your question and to handle any follow-up communication properly.
7. Cookies and website use
The Camp Diekirch website may use cookies and similar techniques. Cookies may be necessary to make the website work properly, to remember preferences, or to gain insight into website usage.
When analytical or marketing cookies are used, consent must be requested where required via a cookie notice.
8. Sharing data with third parties
Camp Diekirch shares personal data with third parties only when this is necessary for the provision of services, for administrative or legal obligations, or when you have given permission for this.
This may include reservation systems, payment providers, accounting support, IT suppliers, or other service providers needed for the operation of the campsite and website.
9. Retention periods
Personal data is not kept longer than necessary for the purpose for which it was collected, unless a legal retention obligation applies.
Administrative data may, for example, be kept longer when this is required for accounting, tax legislation, or other legal obligations.
10. Security of personal data
Camp Diekirch takes appropriate measures to protect personal data against loss, misuse, unauthorized access, and unwanted disclosure.
Only people who need the data for their work are given access to personal data.
11. Your privacy rights
You have the right to inspect your personal data, have it corrected, or have it deleted. You may also object to certain processing activities or request restriction of processing.
If you wish to exercise your rights, you can contact Camp Diekirch. We may ask you to confirm your identity before handling a request.
12. Changes to this privacy policy
Camp Diekirch may change this privacy policy when necessary, for example due to changes in the services, the website, or laws and regulations.
The most up-to-date version of the privacy policy is always available on this page.
13. Questions about privacy?
Do you have questions about this privacy policy or would you like to exercise your privacy rights? Please contact Camp Diekirch via the contact page.
